Customer Service

StufZ™ Customer Service

StufZ is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or about the StufZ product, please feel free to contact StufZ via the information provided below:

For customer service please call 855-836-8446 or email StufZ at ideavillage@customerstatus.com. Customer service about StufZ is available from 8am to 10pm M-F (EST).  Please Contact Customer service prior to sending a return.

To check the status of your order, please click here.

Return Policy for orders placed online or by phone only:
30-Day Money Back Guarantee (Less S&H). Return via USPS to address listed below. Please include your complete name, address, daytime telephone number and email address inside the return package when returning your item.

Address for Returns:
StufZ
400 Returns Rd.
Wallingford, CT 06494

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Please note:
Please allow 24-48 hours for customer service to have information on your order.
Please allow 2-6 weeks for your order to be delivered.
Your Credit Card will not be charged until your order ships.
All orders plus applicable tax.
Please allow 10 days from receipt of your return for credit to be processed.

2 thoughts on “Customer Service

    1. admin Post author

      Wash with hot, soapy water. Then rinse with clean water and air dry or pat dry with clean paper towels. Your StufZ can also be sanitized with a solution of 1 tablespoon unscented, liquid chlorine bleach per gallon of water. Flood the surface with the bleach solution and allow it to stand for several minutes; then rinse with clean water and air or pat dry with clean paper towels. Be sure to thoroughly wash with hot, soapy water all surfaces (and human body parts) that come in contact with raw meat, poultry, fish, and eggs. For more information about food safety visit the USDA. (http://www.usda.gov/)

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